Privacy Policy

Blackjack3 Privacy Policy – Our Commitment to Your Data

Your privacy is our priority. This document clearly explains how blackjack3 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Last Updated: 1 January 2026 Reading Time: ±9 minutes

How blackjack3 Protects Your Information

We invest in the best technologies and procedures to ensure every user's personal data remains safe and responsibly protected at all times.

256-bit SSL Encryption

All data transmitted between your device and blackjack3 servers is protected with high-grade 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls. Only authorized personnel who require access for work purposes are permitted to view that information.

No Data Sales

Blackjack3 has never and will never sell, rent, or trade user personal data to any third party for marketing or commercial purposes without your consent.

Two-Factor Authentication

An additional layer of security is available through two-factor authentication (2FA) to protect your account from unauthorized access, even if your password is compromised.

Transaction Privacy

All your financial transactions are processed in a secure, confidential environment. Your payment details are never stored in plain text and are always protected with full encryption.

Periodic Security Reviews

The blackjack3 security system undergoes regular security reviews and audits by internal experts and independent third parties to ensure your data protection remains current and effective.


Important Note: This Privacy Policy describes the data protection practices of blackjack3 and should be read together with Terms and Conditions By using the blackjack3 platform, you agree to the collection and use of information as described in this document.

1Introduction

Blackjack3 ("we", "our platform") is fully committed to protecting the privacy and security of the personal data of every user who trusts us with their information. This Privacy Policy is designed to provide complete transparency about how we handle your data.

As an online entertainment platform operating for the Malaysia market, we understand that user trust is our most valuable asset. We do not take this responsibility lightly. Every decision we make regarding data collection and use is guided by strict privacy protection principles that put user interests first.

This Privacy Policy applies to all users of the blackjack3 platform, including those who access it via our website or mobile app. It covers all information you share with us directly, as well as information we collect automatically when you use our services.

Legal Compliance: blackjack3 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards in the handling of all user personal information.

2Information We Collect

Blackjack3 collects various types of information to enable us to provide you with a safe, efficient, and personalized service. The following are the main categories of information we collect:

Data Category Information Type Collection Method
Identity Information Full name, date of birth, gender, identification card number Account Registration & KYC
Contact Information Email address, phone number, residential address Registration & Verification
Financial Information Bank account number, payment method, transaction history Deposit & Withdrawal
Technical Data IP address, device type, operating system, web browser Automatic system login
Usage Data Game records, betting history, game preferences Activity on the platform
Communication Data Support chat records, emails, filed complaints Support interactions

We only collect information that is genuinely necessary for the stated purposes. This data minimization principle ensures we do not retain irrelevant or excessive information about you.

For the identity verification (KYC) process, you may be asked to provide a copy of a valid government-issued ID, proof of current address such as a utility bill or bank statement, and in certain situations, information about the source of funds. All documents are handled to the highest security standards.

3How We Use Your Data

Blackjack3 uses collected information for legitimate and transparent purposes. Every use of data has a clear justification, and you have the right to know why we require that information.

  • Account Management: Creates and maintains your user account, processes registration, and ensures your account runs smoothly.
  • Identity Verification: Conducts KYC checks required by law to verify your identity and prevent fraud and money laundering.
  • Transaction Processing: Processes deposits, withdrawals, and all other financial transactions securely and accurately.
  • Service Provision: Enables you to access all games and platform features including slots, fish shooting games, sports betting, and live casino.
  • Platform Security: Detects and prevents fraudulent activity, account misuse, and other security threats to our platform and users.
  • Legal Compliance: Meets reporting obligations to relevant authorities as required by applicable law.
  • Service Improvement: Analyses usage patterns to improve platform design, user experience, and game offerings.
  • Communication: Sends important account-related notifications, promotions (with your consent), and service updates.
  • Customer Support: Helps you resolve issues, answer inquiries, and provide the support you need.
Marketing Preferences: We only send marketing and promotional communications with your consent. You may opt out of receiving marketing communications at any time through your account settings without affecting core services.

4Sharing Information with Third Parties

Blackjack3 does not sell, rent, or trade user personal data to third parties for their own marketing purposes. However, in the course of running our business operations, there are certain situations where we need to share information with trusted parties:

  • Payment Service Providers: Payment processing partners required to facilitate deposits and withdrawals, subject to strict data protection agreements.
  • Verification Service Providers: Third-party companies that assist us with KYC identity verification and required background checks.
  • Game Providers: Game studios and software providers that supply gaming content within the blackjack3 platform, receiving only the data necessary for technical purposes.
  • Cloud & Infrastructure Services: Technical infrastructure providers supporting our platform operations, bound by robust confidentiality agreements.
  • Legal Authorities: Law enforcement agencies or regulatory bodies when we are required by law to do so.

All third parties we work with are bound by data protection agreements and are required to handle your information to the same privacy standards we uphold. We conduct regular reviews of our partners' privacy practices to ensure ongoing compliance.

Cross-Border Data Transfers: In situations where data needs to be transferred outside Malaysia, we ensure that appropriate and equivalent safeguards are upheld by the receiving party, in line with the requirements of PDPA 2010.

5Cookies & Tracking Technologies

The blackjack3 platform uses cookies and similar tracking technologies to enhance user experience and enable essential platform functions to operate correctly. Understanding how we use these technologies is important for your privacy.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance Cookies: Collects information on how users interact with the platform to help us identify technical issues and improve performance.
  • Functional Cookies: Saves your preferences such as language, display settings, and game choices so you do not need to reset them every time you log in.
  • Analytics Cookies: Helps us understand aggregated and anonymised usage patterns for platform development and improvement purposes.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and user experience of the platform. Session cookies will be automatically deleted when you close your browser.

6Data Storage & Security

The security of your data is our top priority. blackjack3 implements comprehensive technical and organizational security layers to protect your personal information from unauthorized access, loss, destruction, or disclosure.

Our technical security measures:

  • Data encryption in transit using 256-bit TLS/SSL protocols.
  • Encryption of data stored in databases using advanced-grade encryption algorithms.
  • Multi-layer intrusion detection system (IDS) and firewall protection.
  • 24/7 security monitoring by our information security team.
  • Two-factor authentication (2FA) for staff access to sensitive systems.
  • Periodic security audits by accredited independent third parties.

Data Retention Period: blackjack3 retains your personal data for as long as your account is active or as long as needed for the purposes stated in this policy. Once your account is closed, we retain the data required for the period stipulated by law before it is securely deleted or anonymized.

Shared Responsibility: While we implement robust security measures, the safety of your account also depends on your own actions. Please use a strong password, do not share your login credentials, and always log out from shared devices.

7Your Rights as a User

As a blackjack3 user, you have certain rights regarding your personal data, which we fully respect. The following rights are available to you:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete information we hold about you.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our systems.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain situations, you may ask us to restrict how we process your data.

To exercise any of the rights above, please contact our support team via live chat on the platform. We will process your request within the timeframe required by applicable law. Please note that some requests may be subject to legal obligations that prevent the deletion or restriction of certain data.

8Children's Data

The blackjack3 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

Should we discover or become aware that we have collected personal data from someone under 18 years of age, we will take immediate steps to delete that information from our systems and terminate the relevant account.

Child Protection: If you are a parent or guardian and believe that your minor child has provided personal information to blackjack3, please contact our support team immediately so we can take the appropriate action.

9Third-Party Links

The blackjack3 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the blackjack3 platform and does not cover the privacy practices of any third-party websites or services.

Blackjack3 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of every website you visit, especially if you provide any personal information to them.

Third-party game providers that supply content within our platform are subject to the privacy and data security agreements we set; however, they maintain their own privacy policies governing information they collect directly through their platforms.

10Amendments to the Privacy Policy

Blackjack3 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements to our services.

When we make significant changes to this policy, we will:

  • Updates the "Last Updated" date at the top of this document.
  • Sends notifications to you via your registered email or through in-platform notices.
  • In cases of significant changes, we may require your explicit acknowledgment before you can continue using the platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the blackjack3 platform after any amendments are published will be considered acceptance of those changes.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we welcome your feedback and are committed to addressing it appropriately.

You can reach the blackjack3 privacy and support team through the following methods:

  • Live Chat: Available 24/7 directly within the blackjack3 platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for written inquiries that require a detailed response.
  • FAQ Section: Browse FAQ page for answers to frequently asked questions.

We are committed to responding to all privacy inquiries within a reasonable timeframe. For data rights requests, we will keep you informed of your application's progress within the period prescribed by applicable law.

Our Commitment: blackjack3 takes every privacy inquiry seriously. Our team is trained to handle all data-related inquiries with full confidentiality and professionalism. Your trust is our priority.

Safe & Trusted Platform

Join the Safe and Responsible blackjack3 Community

Your data is protected, your identity is secure. Enjoy the best online entertainment experience alongside more than 500,000 blackjack3 members who have already trusted us.

256-bit SSL Encryption Data not sold PDPA 2010 Compliance 24/7 Support
Bahasa Melayu